Shipping & Return Policy
We ship from within the United States. Customers are responsible for any and all customs, border, and tax fees for shipments out of the USA. Shipping time does not include processing time. When you've placed an order, our shipping team works to get your order packaged and sent out. Processing is usually completed within 1 business day. There can be delays that may occasionally occur, and processing times can take up to 2 days. In rare cases, processing times can be between 2-3 business days. Please understand that this increased time simply means we are hard at work making sure every order (including yours) gets processed correctly and with care.
We do not ship on days the post office is closed for Holidays. Shipping times do not guarantee package arrival date.
Tracking labels are sent out via email once the package is picked up by the post office. You will not receive a tracking number via email until your package has been processed, packaged, and labeled for collection.